Terms of sale

Terms os sale of Futuroscope Destination, the travel agency of Futuroscope Xperiences.

Check Terms of sale - 2024 season

The rates indicated on this website do not include booking fees (4€ per booking without accommodation and 11€ per booking with accommodation) and are valid, depending on the date of the visit, for the 2023 season, from February 4th 2023 to January 7nd 2024. They have been determined according to prevailing economic conditions at the date of their establishment and may be revised up or down even after reservation in the event of variations to or the application of levies and taxes relating to the services provided (in accordance with articles L221-12, R211-8 and R211-9 of the Tourism code).

Opening times and program are subject to change without notice. Shows, attractions, restaurants or shops may be closed, modified, or cancelled without prior notice due to weather conditions, for technical reasons or seasonal factors.

To be taken into consideration, any claim must be addressed to Futuroscope Destination customer services department under conditions defined in the Terms of sale.

Customers who do not receive a satisfactory reply within 60 days of contacting the customer services department may refer their case to the tourism and travel ombudsman. Contact details and complaint procedures can be found on the ombudsman website at www.mtv.travel

Cancellation Insurance

When reserving with Futuroscope Destination, the customer may take out insurance coverage with Inter Partner Assistance (operating under the AXA Assistance trademark).

Check travel insurance policy

Download the waiver form - Insurance

 

Download withdrawal - Open-dated services and Futurochèques cadeaux gift voucher

Notice regarding tickets bought through small ads and bidding sites

We seeing a large number of fraudulent sales of Futuroscope tickets on small-ad and bidding sites. To ensure admission into Futuroscope, we recommend that you purchase your tickets from our official website at futuroscope.com or from approved retailers. Our tickets may not be resold. Futuroscope reserves the right to refuse admission to customers in possession of tickets not bought directly from Futuroscope or its approved retailers.