Frequently Asked Questions

Frequently Asked Questionsanswers to your questions 

We are unable to respond to requests for goodies or promotional items. Discover Futuroscope products in the park's stores.

 

If an item you have bought from one of the boutiques inside Futuroscope is faulty, please contact us at [email protected] and attach a copy of the receipt.

The Futuroscope online store is currently unavailable. Discover all Futuroscope products in the park's boutiques.

With the "Photos Xperiences" service, you can keep track of your souvenir photos taken at certain attractions. At the exit, choose between a paper photo print or a digital version on your smartphone via the Futuroscope app.
If you didn't buy your photos on site, they are available on the app or futuroscope.photos for 15 days after your visit.

Discover the Futuroscope Xperiences Resort